We’re hiring - Service Delivery Director

“This is a leadership role in a fast growing tech business, it will be fast paced as we stay one step ahead of the very demanding needs of our clients, our business and the influencer marketing industry!”

Summary

We’re Influence Network, the technology partner of choice for large-scale, Agency Influencer Marketing.

With transparency at the forefront, we utilise our cutting edge AI algorithm, custom-built platform and campaign data to enable agencies to scale Influencer Marketing programs.

Any platform.
Any language.
Anywhere.

It’s why we work with global agencies and brands like McCann World Group (IPG), The Hut Group, VCCP Kin, Tailify, Draftline, Clarion PR (WPP), and more to deliver campaigns for household brand names and PLCs including AB-Inbev (Corona, Budweiser, Stella), Gucci, Aldi, Rolls-Royce, AutoTrader, I Saw It First and Beaverbrooks, to name a few.

As a team we have driven an incredibly successful period of growth again through 2021, resulting in a solid base of recurring business and a strong pipeline of new business opportunities. For this reason we’re looking for an experienced Service Delivery Director ready to take the lead on all service delivery for our clients.

The role

This is a leadership role in a fast growing tech business, it will be fast paced as we stay one step ahead of the very demanding needs of our clients, our business and the influencer marketing industry!

Reporting to the Managing Director, the successful candidate will be accountable for our entire service delivery across both our self serve and managed service clients as well as being responsible for the strategic direction of our platform.

Initially responsible for a team of 10, we are expecting significant growth through 2022 and the team will grow inline with this.

The candidate

The ideal joiner will have organisational skills that impress even the most demanding of clients -  a proactive person, they will always be on top of budgets, deadlines, prioritising workloads and then reprioritising regularly.

Whilst recent experience of being in the detail of influencer campaign delivery is very important as you lead the team, an essential part of the role will be in stepping back to look at the big picture across multiple marketing channels, to be able to think strategically, even when under pressure, and consider multiple viewpoints as you evaluate and make decisions.

Experience of managing agency relationships (and those of their clients) as well as influencer relationships is essential. 

In return, we provide the tech tools (project management, task management, campaign management systems etc.) to allow you to easily keep everyone up to date and on track with workloads and priorities in a remote working environment. A keen interest in cutting-edge technology and the role it plays in driving business outcomes is essential as you make sure the team has everything that they need to deliver in their roles as well as being able to plan and deliver the Influence Network platform roadmap.

We will move very rapidly, both in terms of hiring but also in onboarding you to the business so an ability to quickly build strong relationships, internally and externally is essential.

A passion for influencer marketing and social media marketing is also essential as you immerse yourself in the workings of our industry. A highly desirable area of experience would be of ROI driven, influencer performance campaigns.

Core values

As well as being capable for the role, we hire, review and reward against our company values and so these will form a key part of the interviewing and onboarding process. With this in mind, our company values are detailed below:

• Anything is possible
• Relentless
• Open & Humble communicator
• Growth Minded
• Accountable

The package

We expect a lot from our team at Influence Network and to reflect this, we offer very competitive salary packages to motivate and reward our team.

A few bits to get you excited:

• We’re a fully remote business and always have been, so like the rest of the team this is a WFH role.
• We have a company benefits package which includes two long weekends for employees and their family to stay in a holiday cottage in the Peak District, access to Perkbox, a day off for your birthday and many other benefits.
• Work with the world’s leading agencies, brands and influencers.
• Work with a business that has doubled revenue again in 2021 so promotion opportunities come around regularly.
• Be heard! When you have ideas, whether that is for influencer management, client management, campaign delivery, the tech roadmap or anything else, we’re keen to hear them and implement them.
• TBH, there are tons of great things about Influence Network but we prefer to under-promise and over-deliver!

If this is you or you know someone who was clearly born to do it, ping us a CV along with a short paragraph about why you fit the bill.

Best of luck!